I have two smart phones - HTC SENSE 2.3.5 Wildfire S and an Orange Barcelona. Thanks for the kind supportive solution though - typically it would likely work with other android devices, just not mine, which is a shame.
Your responses would be most grateful!.ĭid Air Droid and it detected my phone just not able to install drivers after several attempts!. In addition, I do not run any windows defender and firewall turned off throughout the whole process and no internet protection programmes either.
I always check the debugging on my phone when connected to computer - device detected but can't install drivers. My phone will not install the sync drivers on my computer with or without it being plugged into USB port, and restarting phone device. Other things I have tried are system clean boot and downloading and running various Android Sync software programmes - nothing works to run the set up file. I have even tried letting the sync set up run without clicking anything and allowing windows explorer to automatically detect application - to no avail. I have spoken to HTC SYNC support and followed their instructions of updating flash, installing MPT, re-install Sync set up (several restarts of pc) in the process and still I get the same error code 'can't open file' after installation of Sync set-up. I can download and open any other file on my computer, just not this application. The problem I systematically encounter however is that each time I run the downloaded HTC SYNC manager - the very latest as well as most other versions, I get the error code message 'can't open file'. I have a HCT Wildfire mobile phone and need to upload some pictures onto my windows 7 computer.